What questions our customers frequently asked？

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Was your display a success? Is there a way to do better? We work with our clients to utilize findings to continually improve their programs for the highest performance and

ROI.

Are you a manufacturer of display showcases?

Yes, FOCUS Fixture Display Showcase is a specialized manufacturer of high-quality display cabinets. Founded in 1999, our facility has over 180 skilled team members and spans more than 18,000 square meters, including dedicated areas for woodwork, painting, and metalwork. With top-of-the-line manufacturing equipment and advanced technology, we ensure timely delivery, consistent quality, high-volume production capacity, competitive pricing, and personalized customer service.
How do you ensure the quality of your display showcases?

With over 25 years in the showcase manufacturing industry, we have obtained numerous certifications like SGS, TUV, and ISO. Quality is our top priority, with a dedicated PMC Department overseeing all product processes and a 12-member QC team performing strict quality checks. Our 6S on-site management system guarantees flawless products, and we provide regular updates on production progress through photos and videos. Customers are also welcome to visit and inspect anytime.
Do you offer display showcase installation services?

Yes, we provide installation services globally and offer detailed installation instructions, manuals, and videos to ensure smooth setup in your store.
What is your typical lead time?

For items in stock or requiring minimal processing, delivery is typically 5-15 days. If items are custom-made, our experienced sales team will estimate delivery time based on order quantity and production schedules, usually within 45 days.
What after-sales service do you offer?

We offer 3 years of free maintenance without conditions and provide lifetime technical support. We respond to all feedback within 24 hours.
Can I visit your factory?

Absolutely, we welcome customer visits to our factory or office. Please inform us when you plan to visit China, and we can arrange transportation from the airport or station. If you’re unable to visit, we can provide a virtual tour through live broadcasts, video calls, and photos. Contact us for more details.
How can I get a quote quickly?

You can reach us through our website, phone, email, WhatsApp, or WeChat, and we’ll respond within one business day. For accurate pricing, please provide product details such as dimensions, quantities, materials, or drawings.
What is your minimum order quantity (MOQ)?

All our display showcase products are fully customizable, so you can order as few as one piece.